Help (below) and Frequently Asked Questions (here)
having a problem with the site, I have
probably already answered your question below. And if
I haven't, either the server is having problems
or I don't know the answer.
If you are getting anonymous
harassing, threatening or spam postcards, you need to
go my web host, webby.com.
I do not have the postcard log files, they
do. Or email email@example.com.
If you use WebTV, older versions
of AOL or Netscape (any version), you
are going to have more problems with the site than if
you use IE 5 or higher because those browsers simply do
not handle the code I need to use in order to make the
cards work. (Sorry!)
Update2018: I guess now it would be
below (frequently asked general questions here)
Complaints re specific
ads: If you have a
complaint, please use
this form to write directly to those
responsible for placing/choosing the ads.Back
The copy of
the card that was sent to you had your return
address: this is because you're getting a copy
- it has a different ticket number from your
recipient's card. Don't worry, they got their card. If
you don't want a copy of your card take the
checkmark out of "send copy" when you compose your
card. The card keeps being mailed to you
instead of your recipient: you are getting
a copy of the card.
If you don't want a copy, check "no" in the box that
asks if you want a copy. Back
the graphics on this site for your own
purposes: They may be used as
greetings only - text message, Twitter, etc. - not
as cards on your card site. And use the actual
graphic, don't turn it into a "GIF."
If you'd like to link
to this site, it's http://www.actioncat.com
Back to top.
Your info disappeared when you clicked edit
more or when you tried to send to 25 people at
once (and you had to fill out the form again):
this is a problem with your browser's cache
settings, but here is an
easy way to avoid filling out the form twice: before you click on "proceed,"
(or "send" on the multi-send page), open a new
window in your browser. (Click FILE then NEW
then WINDOW.) You'll get a duplicate of the page you
just filled out, and that way if something goes wrong
you won't have to start over from scratch. You can use
the backup page instead. Back
Can only get a choice of
one card. If you are only seeing one card,
you're in the Quick Card section. To choose from a
variety of cards, use the Regular Card Categories
section. Birthday cards are in Occasion. Back
There was no message on
the card, even though you typed one. You have
chosen the same color for the font and the card
background. Back to top.
I update this site constantly; if a page comes up
looking very weird or
abbreviated, I'm probably uploading it -- please wait a
few seconds and then hit reload or refresh on your
browser. Back to top.
If you use AOL (or
if you otherwise have chosen a "compress graphics"
option on your current browser), some postcards will
look distorted. To change your settings on AOL, go into
"My AOL," choose "preferences," then "WWW," then "web
graphics" and take the checkmark out of "compress
graphics." Back to top.
If you're new to the internet and you
need basic help sending a card,
please see how
to send a card. Back
When you choose a card all you see is
a graphic and "close this window"
- you have clicked on a thumbnail and you are
viewing the full-size graphic, to send that
card you must continue on down the form, selecting
the card and filling in the rest of the information and
so on. When you click on a card you just get a
full-size preview of the card, you haven't actually
selected it yet. Back to top.
I'm sorry, but cards
can't be "unsent."
If you used send-later to send a card that is now (for
whatever reason) inappropriate, I suggest sending a
second card, set to arrive the day before, explaining
that you sent the card before circumstances changed. Back to top.
problems. I test all java applets before I put
them online for you. If a java applet isn't working, you
need to upgrade your browser. If you use WebTV
you can not see or use the java applets. Back
Update 2018: Is
WebTV still even a thing?
Card of the Day
problems -- the card of the day is changed at
midnight EST. If you happen to be viewing the card
around then, you may see a different card on the
thumbnail than the card on the preview. This is because
the card is being changed over.
Some of the cards of the day are only
available in Card of the Day -- they are not available
on the general site.
If you are seeing the same Card
of the Day image for more than 24 hours,
your browser is caching the page instead of looking
for a new image each time the
page loads, and the only way to fix
this is to empty your cache. Back
Send copy of the card to me option (the
checkbox for this right is above "click here to
proceed.") If you check off "yes," you'll get the
exact same card that you sent to someone else. This
doesn't mean they didn't get their card, you are
getting a copy. Back
If the page loads
but no images show up, try this: hit back
and forward on your browser a few times. I
have no idea why this works, but it does. Back
not need a ticket number to send
a card. The ticket number is used to pick up a
card that was sent to you by someone else. Back
If you got an "error - no
postcard" message, that is not something I can
fix. Judging from my email, about one out of every 500
cards gets eaten by the internet for no apparent reason.
Back to top.
If the postcard image doesn't load
(i.e. it keeps trying to load but a picture
never shows up, or you get a server-timeout), the card's
file size may be too big for your server. You can still
send the card by choosing "send without preview." If
your preview page doesn't show an image and isn't trying
to load an image, you may have forgotten to
click the circle next to the card to choose it. If you
get a broken image, (that little ugly pink and gray
graphic with a rip through it or, on IE, the little red
X) ) that's my fault -- I'll fix it the second I hear
about it. Back to top.
If you didn't get a notification
that your postcard was sent or picked up, one of
three things probably happened: 1) They didn't pick up
the card. 2) You mistyped your email address. 3) Their
postcard was eaten by the internet. Back
If you had trouble picking
up a card by using the pickup number and
box, make sure you didn't accidentally copy a space
along with the number and paste that space into the box.
Most of the time that's why the pickup number doesn't
work. If it still doesn't work, try clicking on the link
that's provided in the email you got saying "[whoever]
sent you a postcard." If you still get an error message,
your postcard was -- you guessed it -- eaten by the
internet. (Sorry.) Back
If you can't see a circle
to click, slide the page up and down with
your scroll bar a few times until it appears. If that
doesn't work, click in the vicinity of where the circle
should be -- which is about two spaces to the left of
Picture:title and click until it "takes." (Until you see
a circle with a dot in it.) I have no idea why the
circles and forms don't show up sometimes; I suppose
it's a browser thing. Back
If you filled out the form -- chose the
music and wrote your note and picked the card and
clicked "preview" -- and you get an error
message instead of a preview of your card, the
server is probably extremely busy. Back
If your information disappeared
when you hit "back" in order to edit a card, it's your
browser's cache settings -- not a bug in my site.
You will need to adjust your cache preferences.
However, here is an easy way
to avoid filling out the form twice:
- Fill out the form as usual, but before you
submit the form (in other words, before you
click to proceed or send the card ) ---
- Open a new window in your
browser.( Click FILE then NEW then WINDOW.
) You'll get a duplicate of the page you just filled
out, and that way if something goes wrong you won't
have to start over from scratch. You can use the
backup page instead Back
To send a card as an ICQ
message, just compose a card and send the card to
yourself -- then pick up the card, copy the URL of the
card, and paste that URL into your ICQ message. Back
Q. How can I get my own postcard site?
A. Just go to mypostcards.com,
all the information you need is on there and you can
start your own postcard site for free.
Q. Can I have the HTML code for a
graphic? I'm a Web-TV user.
A. No. This site requires a huge
amount of bandwidth and if you direct-link to images it
slows down the site for everyone else. Please do not
link directly to the images, i.e. don't use this tag to
put an image on your page: <IMG SRC = If you do, I'll
be forced to change the file names on a regular basis,
and this will eat up a lot of the time I usually spend
Q. I saw a card in Card of the
Day that I can't find on the site -- why?
A. Because it is only available in "Card
of the Day."
Q. Do you do these cards yourself?
A. Yes, all of them are done by me.
Q. Are you a company or a group of
people, or what?
A. I'm one person.
Q. Could you make a card where [a
series of complicated things happen, like,] the dog runs
around the room, jumps up on the table, barks, jumps
down, and then chews on a slipper?
A. I could make it, but it would take you
a year to download the graphic. I already push the
limits with my file sizes; people with 14.4 modems
probably want to strangle me as it is.
Update 2018: Hmmm this has changed, I